Google Duo will be upgraded to Google Meet

Review your administrative settings before the Google Duo app is upgraded later this year.

Dear Administrator,

We are contacting you because:

1. Your organization currently has Google Meet services ON, or
2. Users within your organization are currently using the Duo app with their Workspace account.

We’d like to let you know that we will upgrade the Google Duo app to include all Google Meet features and, later this year, we’ll change the name of the Google Duo app to Google Meet. This will allow users to schedule video meetings and use video calling from Meet.

You will receive another email notification before this change.

What does this mean for my organization?

With these changes, your administrative settings could impact your users’ ability to continue using video calling within Google Meet. As the administrator, you can:

• Manage Duo video calling features access using the Additional Google services control.
• To prevent your users from losing access, keep the Additional Google Services control ON for your organization.
• If you turn the Additional Google Services control OFF for your users, you’ll also disrupt any apps without individual ON/OFF switches.
• Manage Google Meet access using the Admin console.
• To prevent your users from losing access, we recommend keeping Google Meet ON for your organization.
• If you turn Google Meet OFF, Duo users registered with your organization's Google Workspace account will lose access when it is updated to Meet.

The current number of users with Duo access within your organization is 0.

What do I need to do?

No action is required from you. This upgrade is automatic, and we’ll provide at least a 30-day notice before it takes place. However, we suggest reviewing how your administrative settings may impact your users after the upgrade, as described in the previous section.

We’re here to help

If you have questions or need assistance, please visit the Admin Help Center.

Thanks for choosing Google Workspace.

—The Google Workspace Team